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COVID-19 Updates

Our top priority throughout the pandemic has remained the health and safety of our employees and you, our valued consumers.

Our top priority throughout the pandemic has remained the health and safety of our employees and you, our valued consumers. At Nestlé Canada, we are actively monitoring the situation and are steadfastly following the precautions and required safety measures outlined by our health officials. 


Please click here if you need to speak directly with one of our consumer service ambassadors. For non-urgent questions and concerns, we encourage you to search this site via our easy and accessible self-serve options. For all other requests, at the bottom of this page you’ll see a “Submit Here” button which will redirect you to an online form which you can complete and submit. Once submitted, we’ll get back to you as soon as we’re able. 


Several of our products/programs have been impacted by the pandemic and have specific updates to share. For more information on any of these products/programs, please click on the applicable link: 
•    Good Start
•    Gerber Purees and Cereals
•    Nestlé Baby & me
•    Coupon/Voucher Delivery Status
•    KIT KAT CHOCOLATORY 
•    Delissio, Stouffer's and Lean Cuisine


If you are feeling sick or exhibiting any symptoms associated with COVID-19, contact your Public Health Authority or visit this page on the Government of Canada website. For additional information on COVID-19, we recommend visiting the Government of Canada or World Health Organization websites. 

Last updated: August 5, 2021
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