We are sorry that you didn’t enjoy one of our products. Feedback from our consumers is a crucial part in everything that we do and we would love to hear from you!

Our top priority has been and continues to be the quality and safety of our products. Before a product is released to the public, it undergoes a series of tests to ensure it’s perfect. These tests include extensive quality testing and multiple taste tests with staff and consumer panels. In addition to this, we do a lot of research to understand it the product meets Canadian’s demands. The decision to release a new product is not a short process.

The longevity of any of our products is driven by the feedback from our valuable consumers like yourself. We would appreciate if you could take the time to connect with us regarding your experience. All feedback both positive and negative will play a role in future assessment of the product and we would be glad to share your comments with the appropriate teams.

For faster service, please provide the following details:

• UPC Bar Code
• Manufacturing Code (series of numbers, best before date and time stamp)
• Store name and location of purchase
• Photo of the product