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Placing & Tracking Ice Cream Orders

If you’re a retailer who wants to purchase Nestlé ice cream products from your local distributor, we can help you get the ball rolling at

To place an ice cream order, credit inquiry or inquire about your existing order, please contact our Order Desk line at 1-888-763-7853.

If you have an issue with your freezer or need technical assistance, please contact Equiplus at 1-877-877-1525 or 1-888-763-7853 ext. 2444 or email

Last updated: July 10, 2018
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